Quote:
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Originally Posted by monkeybreath
I disagree...
If the router was under warranty, the retail would have told you to contact sitecom to confirm that the router needed replacement/ repair, or indeed if the warranty was from sitecom you should have contacted them to confirm the router needed attention. If you did this, Sitecom would have informed you of the problems they are having with dhcp on their routers, and hence you would have found out that you did not need to spend any money on a replacement.
Regardless of whether you had a warranty or not, you should have contact Sitecom to confirm if the router needed replacing, therefore it is because of your failure to do this that you have unnecessarily spent £50 on a new router.
Simple.  |
Iâ₠¬ÃƒÆ’¢â€žÂ¢m sorry but thatââ‚ ¬Ã¢â€žÂ¢s rubbish, how many people across the country will be sitting at home now with no connection through their router and no clue that NTL are blocking their routers because they canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t be bothered to stick anything on their service page.
Iâ₠¬ÃƒÆ’¢â€žÂ¢ve sent an email to sitecom, but had no reply so I guess they have no idea that NTL are blocking their products either.