Yep, Ignition is right.... Bulldog have a helluva lot of issues to sort out regarding tech support. There was something about people being on hold for 3 hours (prolly in one of those links above, but I'm too lazy to look right now) to get through to CS. And I thought ntl were bad!
Apparently they've cancelled new subscriptions till they've got things back in order, and have already recruited and started training more people to man the phones. Let's hope the improvements start happening soon.
Shame really, cause their pricing is verrrry competitive, and their service is not capped. I am trying to calculate whether to stick with NTL or switch to an ADSL/BT/Sky combo and thought about using Bulldog as ISP .....that was until I heard about their current
teething problems