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Originally Posted by Swansea-Jack
So thatâ₠¬Ã¢â€žÂ¢s why my router failed, mine was a sitecom so today went out and spent £50 on a linksys, because I thought my router was broken, so why didnâ₠¬Ã¢â€žÂ¢t NTL announce this to users, half a mind to phone NTL tomorrow and ask them for the £50 a spent today caused by their fault 
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not an ntl fault, a sitecom fault, so you might want to aim your demands for money at them.