Okay I finally got my website to work, using a ftp client - but as previously mentioned I'm not too happy about being directed to a webspace homepage that ends in my firstname.secondname. I've got nothing to hide, but, would you don't your personal details up there for the world to see.
I did phone Technical Support and they initially did try to change my NTL Webspace free homepage to something of my choosing, but it didn't work. In the end he gave up and said it didn't look like it was possible.
So it looks like
http://www.i-websolutions.co.uk/cfhosting.php is the next step for me.
I dont' mind paying £10 or so a year, and you seem to get much, much more with that package. Can you choose a domain name of your choice though, with i-websolutions?