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Re: My new bill
Well, I know the billing system you're on (ICMS), and the only way to lower the price would be via a discount code.
So you'd see see a charge of 37.99 and then a discount code showing -3.00. To the best of my knowledge, no such discount code exists anyway.
If you look in the 'full month charges' part of your bill, these are the charges that are going to be on your bill every month. You'll notice that the broadband charge is 37.99, which it always would be, but that there is no corresponding discount code, therefore 37.99 is what you'll be charged.
Whoever told you 34.99 needs some training on the billing systems.
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