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Originally Posted by Ashover
Next step is to try and get some compensation for the service that NTL are incapable of supplying.
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You might squeeze compensation out of them for the service (e.g. months rental or something like that), but there's no way in hell they'll compensate for wasting your time unfortunately (I've tried many times and been told firmly and in no uncertain terms that they never compensate for time wasted/off-work/etc)
