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Originally Posted by huddsboy
I am in the Kirklees area, the guy I spoke to could not understand why the account had been split or why the woman I spoke to didn't pick up on it, I looked at the two bills I had been sent afterwards and sure enough they had different account numbers!!!
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Unfortunately I cannot yet see Kirklees accounts.
i think the next best thing is to speak to your local Customer Relations team on 0800 052 1474. they'll be open again on Monday, and they should be keen to sort this out in the manner originally intended.
If you get no joy with them, drop me a PM and I'll try and get someone from that region to pick this up.