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Originally Posted by Kits
Think yourself lucky at least you got a bill I had the money taken from my account and NTL couldn't even send the email telling me it was coming out, Second time they have failed to bill me. Last time iot took them months and Debsy's intervention to get the emails coming again.
Not a very good to send out to customers.
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Have you not been put on paper billing Kits?
If the emails are erratic it's the best solution.
I prefer a paper bill anyway, since you can see what you're paying for.