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Old 24-09-2004, 20:02   #32
Tezcatlipoca
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Join Date: Jun 2003
Location: Cambridge
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Re: NTL Broadband registration woes

Quote:
Originally Posted by RATBOY99
so i moved from a telewest area to an ntl one, and its been appaling. not only is the new modem not registering


There are ongoing problems with registration.

Have you phoned Customer Services or Tech Support?


Quote:
Originally Posted by RATBOY99
but the software now crashes complaining about dns addresses being unable to reset (or something). tried to reset them in dos but nothing doing.
What actual error are you getting? In what software?


You do not need to actually use the software from the ntl "Broadjump" cd at all. The only real need for the cd is for the USB drivers for the cable modem (although it's better to use an ethernet connection anyway).

Quote:
Originally Posted by RATBOY99
now i know how ntl can charge cheap (ish) prices..they employ monkeys.

Although your frustration is understandable, making a comment like that is not likely to gain you any help or sympathy . There are many very helpful ntl employees who post here at CF, & I very much doubt they would appreciate a comment suggesting ntl employ monkeys.
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