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Old 23-09-2004, 16:02   #2
scrotnig
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Join Date: Jun 2003
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Re: Downgrading My TV & BB

Quote:
Originally Posted by ZrByte
Hello all, im not sure ive posted this in the right place and im not sure if there is allready a duplicate but I couldnt find it so I figured, what the hell!

Basicly I want to cancel My TV package completeley and downgrade my BB from 1MB - 700kb or 750, whatever it is (Still not on 1.5MB, those of us still on 1mb are paying the same as those on 1.5 ).
Basicly I was wondering, whats the procedure for this?
I guess I need to call a support line, but whats the number?
If I have to put it in writing, whats the address?
Will I still have BBC1, BBC2, ITV1, C4 & C5 through my STB? (I have no antenna on my roof)
Will I even get to keep the box or will they want to replace it with a SACM?

Thanks in advance for any advice, or even if its just a link to a thread I missed
What will happen is they will remove the set top box and fit a cable modem, they won't leave it on free channels only.

Your phone line is then £9.50 per month.

Customer Relations is who you need. 0800 052 1474.
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