Hi everyone
I used to be on the old board (.com) and only recently joined here after my 1Mb upgrade left me with a couple of questions. Thankfully I've found most of the answers from browsing round the threads but I just wanted to ask about the lack of audio output (phono) from the new Samsung box.
I was disappointed to see this gone from the box, since I did use it on the old Pace box. Unfortunately I didn't spot it until after the engineer had gone. Now I know I can buy a special scart cable (have seen Maplin, etc.) which will allow use of the audio again, but I figure why should I have to fork out £10 for one? I've read other people's posts saying they were given one by the engineer at the time of the upgrade, and since it's a feature they have taken away from me I don't see why I should have to pay to have it back.
So what can I do? Phone them up and wait in the hour long queue :o and hope someone can give me a free cable? At the minute this seems like my only option but if anyone has any better ideas (eg. a particular number to call, or email address to try, or any other suggestions) then please let me know
Thanks