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Old 22-09-2004, 20:45   #17
Jason1
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Join Date: Dec 2003
Location: London
Age: 43
Services: SkyHD+ & Multi room 12MB SkyBroadband, Sky Talk
Posts: 140
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Re: Best time of day to call tech support

Quote:
Originally Posted by paulyoung666
good idea unless the guy lives somewhere without adsl coverage or doesnt want to go to aol , why if you dont mind me asking is ntl not a real isp ????????????

Ntl mucked me about so much, cable in street was broke over a year they sent 40 engineers out to find out what was wrong they replaced my stb about 8 times i finally said enough is enough i want all the cables replacing, They then sent a senior tech engineer out to confirm this was need which it was. It then took 7 weeks for a repull and they sent out the dodgy kelly contractors who refused to do it because there was 3 of them & they only get £25 per job by 3 for how ever long it took could have another stb though if I wanted one, their magic cure to all faults I refused they left at this point called c/s to be told i would have to wait another month. In the end i told them to stuff it changed in feb to bt & got sky+ after ntl refunded all i had paid from october 2001 to Febuary 2004 if i dropped court action. I took my complaint to all levels at ntl to no avail including having manAgers from other regions contacting swansea on my behalf imo they didnt know their *rse from their elbow.
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