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Originally Posted by alferret
Nice to see you got your service St John 
just spent an hour on the phone (on hold) and 5 mins talking to a human who was as mystified as me as to how someones service has gone live where others have not.
As the problem seems to have arose from switching from one system for adding new subsciptions to, to a newer more streamelined system that is so full of fecking holes that everything is falling through it. It should be that all or none go live.
Getting really sick an tired of this now, the missus an the kids are ******ed at no TV and im ******ed at the ***** service (or lack of) NTL are giving us. |
If you're thinking of cancelling, speak to your local Customer Relations team on 0800 052 1474, they should be able to look into it and at least give you a definitive answer.
Open Mon-Fri 9-5.