Thread: Best time of day to call tech support
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Old 22-09-2004, 14:24   #8
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: Best time of day to call tech support
Quote:
Originally Posted by gary_580
Really? The last few times ive called im sure it said they closed at 10pm might have even been 8pm, im not sure, also said they are not open on Sundays either.
Customer Service is earlier, BB tech is midnight, but you need to dial the BB number (i don't know it) not the (0800 052 2000) number, unless the latest VRU / routing upgrade that seems to have occured there has fixed this.

I also find the times people are travelling work well 8-9 am 4:30-6:30 as people are in cars not on the phone.
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