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Originally Posted by Caspar
ok after about 10 mins again on hold  I got through to another CS. It seems NTL have decided not to send statements out by default for their BB service. Instead they email it to the account email, wow!...but not very useful to those many who don't use their cr@ppy email!
They've changed it now to paper statements and I should get copies of the last two months missing statements within 10 days.
*sigh |
PM me if you want me to check this has been done right