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Re: From NTL to ADSL - advice please...
Very interesting debate on the pros and cons of NTL & BT. Thanks for taking the time to post your experiences in such detail.
As it stands I will be staying with NTL for a while at least, but actually at this stage not for any reason for which cable or ADSL is better.
The reason is I telephoned NTL to cancel our telephone with them as we route most of our calls (apart from 0845 & 0870 numbers which I cannot find alternatives for on saynoto0870) through Call18866, and routing via BT makes it easier and marginally cheaper (although even at ½p per minute I can't complain).
Anyway, when asked why I wanted to unsubscribe our telephone, I told the lady it was mainly because using BT was cheaper for us (not mentioning Call18866 though). At that point she said that as I also have BB with them, she could offer me the same package they are offer new customers, namely free line rental for a year.
So get this: since using Call18866, we now spend no more than £2 per month on NTL-routed phone calls, so NTL are waiving the £9.50 per month line rental to get £2 per month back. Whilst of course, they are still getting my BB payment, I made no mention of my thoughts of going with ADSL, so they waived the line rental solely on the basis of retaining my phone calls.
Bizarre, but as my phone bill will now be about £60 for the whole year, compared to the £300+ it was last year, I'm quite gobsmacked.
How many billion is it that NTL are in debt?
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