Cable Forum - View Single Post

scrotnig · 21-09-2004, 19:14

Well, for my part, ntl broadband is the best product on the market.

OK, I would say that wouldn't I? Perhaps, but in actual fact, if I had an issue with the service, I would say so, it's as simple as that.

I had 1mb broadband via Set Top Box (Pace) for over two years. It never failed once. During Euro 2004 I deliberately made heavy use of the interactive services WHILST downloading MP3s, in truth I was trying to see at what point the box would crash...but it never did.

I had a Samsung put in soon afterwards ready for the 1mb, and that was just as good. I still have two Pace boxes as well, and they don't crash either.

When I moved house in August I decided to put the broadband through a SACM, for no other reason than I wanted to experience the SACM product from the customer's angle rather than as staff. And that's spot on as well.

I thought, well maybe I was just on a decent node at my old house, but no, it's just as good at my new one. The actual transfer of service was perfect and done very competently, and no the technician did not know who I worked for.

This isn't to pretend that people don't have problems....I spend a lot of my time sorting them out....just to say it isn't ALWAYS like that.

21-09-2004, 19:14	#1384
scrotnig cf.mega poster Join Date: Jun 2003 Posts: 2,499	Re: [Merged] BB Speed Upgrades Well, for my part, ntl broadband is the best product on the market. OK, I would say that wouldn't I? Perhaps, but in actual fact, if I had an issue with the service, I would say so, it's as simple as that. I had 1mb broadband via Set Top Box (Pace) for over two years. It never failed once. During Euro 2004 I deliberately made heavy use of the interactive services WHILST downloading MP3s, in truth I was trying to see at what point the box would crash...but it never did. I had a Samsung put in soon afterwards ready for the 1mb, and that was just as good. I still have two Pace boxes as well, and they don't crash either. When I moved house in August I decided to put the broadband through a SACM, for no other reason than I wanted to experience the SACM product from the customer's angle rather than as staff. And that's spot on as well. I thought, well maybe I was just on a decent node at my old house, but no, it's just as good at my new one. The actual transfer of service was perfect and done very competently, and no the technician did not know who I worked for. This isn't to pretend that people don't have problems....I spend a lot of my time sorting them out....just to say it isn't ALWAYS like that.