Isn't it about time that they (ntl) got this sorted out once and for all, and did it without the lame excuses (remember the one about making changes to how long they can keep messages, because that was what was causing the problems in email - ha ha ha!)
Remember - we pay for a contract for dial-up, which includes email - constant interruption could be seen as not fulfilling that contract --- Remember ntl: ....... contracts work both ways!
SORT IT OUT !