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Originally Posted by LostintheNW
So the 1st October is not the day the STB users get the upgrade then?
If not its bye bye NTL for me! had enough of being lied to, oh and how can NTL expect the swap outs to be done quickly if they do not update the people out on the streets doing the upgrades that peoples STB's have been swapped! 4 times I have been contacted now to change my STB yet I had this done in August!!!
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I have to admit, I am slightly p**sed off about this. My box was swapped out at the beginning of August, and there is still no sign of when the upgrade is happening? In the meantime, I am paying the same amount as people getting 1.5Meg but for two thirds the service. And I wasn't even offered the option of a Cable modem (not that I want one, the layout of my house means it's not really practical for me).
I do not understand why NTL has to wait for EVERYONE affected to have their boxes swapped. Surely it's possible to do it on an area by area basis (assuming that area has been upgraded)? If the area was upgraded, I would be very surprised if it would need to upgraded further to allow STBs to get the faster speeds.
TBH the only thing currently stopping me ditching the whole lot (including DTV) is the fact that my family do not want a Sky dish stuck on the house. So, when I do manage to persuade my family (and it *will* happen), NTL will lose another £70 or £80 a month. Well done NTL!.