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grrrrrrrrrrrrrr
Why is it so hard for NTL to do anything right
Sat
Called customer services at 2pm to upgrade broadband from 750k to 1.5M
no problem they said be done in 20min to an hour
though Ok give them till tomorrow(on past experiance usually the best bet
Sunday
BB still at 750k called oh problem no customer services on sunday
Monday
after 30min on hold got through to customer services only to be told its been done(no it hasn't) and if there is a problem call tech support
got through to tech support after another 30min on hold to be told I only have the silver service and there is nothing they can do from there I have to go back to customer services. the kind women put me through, after another 40min on hold I gave up my bladder could hold out no longer and I neaded the toilet and then food and coffee
all I can say is I wished the online upgrade worked but for me and my poor old Terayon cable modem alas it does not
ah well all refresed again now time to spend the rest of the night on hold
thats if I can get through
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