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Old 18-09-2004, 19:25   #170
Maggy
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Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 73
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
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Re: NTL is call centre with longest wait in Mirror test

AS with any organisation or profession there are those who do the job well,efficiently and with great professionalism.Then there are those who are the complete opposite.We all hope that these poor representatives of our professions and jobs get the boot pretty quick.

I'm also fairly certain that in every job there will be those customers,clients,patients,members of the public who are difficult and are enough to try the parience of a saint.However we can't all have complete and total knowledge about everything.I do not know how to fix a PC,car,broken leg,washing machine,TV.In fact the list of things I can't fix is a whole lot longer than those I can fix.

However I can paint,draw,sculpt,produce ceramics,run a pottery department,screen print,cut a lino print,cook,teach most subjects and talk to the most unruly teenager.I can also use the LOOK.

However I will still need from time to time to phone someone up because for the life of me I cannot actually sort out a problem that seem glaringly simple to the person I'm calling.I just hope and pray that when I do I get the caring,kind and polite professional.

Incog.
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