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Originally Posted by Russ D
For the basics, such as what the desktop is, and where the 'start' button is, part of the training when I was there was to show customers where they were to be found.
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I agree.
What I can't accept is customers wanting a full crash course in how to use a PC, then doing the old 'well I'll cancel my services and you can take me to court for the bill' crap, which I now get on a daily basis.