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Old 18-09-2004, 15:34   #161
Russ
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Join Date: Jun 2003
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Re: NTL is call centre with longest wait in Mirror test

Quote:
Originally Posted by Racingdick
I get put out by comments made by people like yourselves who have no idea, do you really think we keep customers waiting on purpose..
I've never said that you sit around doing nothing. Read my comments again.

And btw I DO have some idea, seeing as I did your very job for 2 years. Plenty of techs there at the time who, having run out of ideas on how to solve someone's connection problem, would tell them to go away and reformat their HD.

Very helpful.
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