Cable Forum - View Single Post - NTL is call centre with longest wait in Mirror test

mandrake · 18-09-2004, 00:28

I opologise if i have offended any of you youngsters on the bb tech support team.
what I should have said is ,that, on thursday night at 11.30pm I phoned the tech support line, told the guy on the phone my problem and got an answer within 20 mins. My gripe is not with you guys, but with the call centre staff who take ages to answer the phone and when you do finally get through, promptly get put on an even longer hold .
Again apologise to all concerened

18-09-2004, 00:28	#142
mandrake Inactive Join Date: Aug 2004 Location: kent Age: 79 Services: vm xl Posts: 63	Re: NTL is call centre with longest wait in Mirror test I opologise if i have offended any of you youngsters on the bb tech support team. what I should have said is ,that, on thursday night at 11.30pm I phoned the tech support line, told the guy on the phone my problem and got an answer within 20 mins. My gripe is not with you guys, but with the call centre staff who take ages to answer the phone and when you do finally get through, promptly get put on an even longer hold . Again apologise to all concerened