This is what i shall have to do, it's gone that far!
I really don't want to have to resort to that, but your right i'll have to find out where my nearest NTL Office is, and go have a nice chat!
Thanks for the welcome!
I have been an NTL Customer from the begining,
(I must have been really sick in the head to believe their hype!)
Quote:
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Originally Posted by Flubflow
If it were me then I would arm myself with a log of the CS calls from my phone bill(s) (to at least prove how many times they've been contacted by me) and then drive down the NTL office (luckily the NTL office is only a couple of miles away from me) and ask to speak to the organ grinder rather than his monkey for a serious "chat" about the situation. Stay rooted to the spot until you get it sorted and get refunded for their billing error.
BTW, welcome to the forums sgt
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