Cable Forum - View Single Post - Still not activated :-(

St.John · 17-09-2004, 14:29

STB for digital TV installed 3/9/04. Guess what? Still not connected. Have also spent hours phoning "high call volumes" "wait in excess of one and a half hours" etc. etc. Did manage to through but still no wiser as they do know of the problem but nobody seems to have any idea when it will be fixed.
Worse had my bill today - still being charged for the old analogue TV service which I no longer have. Much easier to through to billing than faults (only 15mins) - they have agreed a refund.

17-09-2004, 14:29	#5
St.John Inactive Join Date: Sep 2004 Location: Leicester Posts: 4	Re: Still not activated :-( STB for digital TV installed 3/9/04. Guess what? Still not connected. Have also spent hours phoning "high call volumes" "wait in excess of one and a half hours" etc. etc. Did manage to through but still no wiser as they do know of the problem but nobody seems to have any idea when it will be fixed. Worse had my bill today - still being charged for the old analogue TV service which I no longer have. Much easier to through to billing than faults (only 15mins) - they have agreed a refund.