Cable Forum - View Single Post - Cancelling NTL phone but retaining Broadband?

Anastasis · 17-09-2004, 11:08

Thanks Matt for your feedback. It seems like the war for customers in telco and broadband is very fierce.

NTL (or C&W or Nynex before them) were very much pioneers in providing good value TV, telephone and internet services. Now though, they seem to be losing ground to other providers, particularly with telephone and internet. The thing is, as reported elsewhere, their customer service is often lacking too, so it's not that they are likely to retain customers that way either.

As I've said, I am seriously considering my options, and I imagine a lot of others are also.

17-09-2004, 11:08	#3
Anastasis Inactive Join Date: Jan 2004 Location: Bournemouth Posts: 102	Re: Cancelling NTL phone but retaining Broadband? Thanks Matt for your feedback. It seems like the war for customers in telco and broadband is very fierce. NTL (or C&W or Nynex before them) were very much pioneers in providing good value TV, telephone and internet services. Now though, they seem to be losing ground to other providers, particularly with telephone and internet. The thing is, as reported elsewhere, their customer service is often lacking too, so it's not that they are likely to retain customers that way either. As I've said, I am seriously considering my options, and I imagine a lot of others are also.