Don't know why they spin you this rubbish about 2 IP addresses, other than it makes them money.
All you need is a router and all the problems go away (you can have 1, 2 or 10 or more devices, and it makes no difference, it's all one IP to NTL, and it matters not if you use a PS2, XBox, Windows, Linux, Mac PC).
P.S. You're better off with a SACM though compared with a STB, but a router would have worked with a STB.
I feel your pain about taking time off work though, especially when an NTL "half day" means "any time in the day so you better take the whole day off, and even then they might not turn up at all"
