Quote:
Originally posted by Russ D
All the times I've ever had that error in the past, they've needed to send an engineer out so I wouldn't say it was looking good for you... 
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1043 is in most cases a problem that is resolved at the headend.
If you reboot your stb and check the connection status it should be 5 connected, address allocated.
Basically I would give it a hour before calling in as these things tend to be resolved fairly fast
