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Old 14-09-2004, 14:14   #128
scrotnig
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Join Date: Jun 2003
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Re: NTL is call centre with longest wait in Mirror test

Quote:
Originally Posted by Russ D
That's never been in doubt - my point was to question whether increasing the pay succeeded in bring in quality people or just saw an increase in people fancying a good level of pay.
In credit control where I worked, it was successful...it stopped a leakage of staff to other departments and helped attract higher calibre people.

Don't know anything about Swansea though. Might not have worked there, I dunno.
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