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Originally Posted by Mark B
ntl is sadly not cash rich like Sky and BT and is not able to simply throw money at the problem
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Yet ntl were able to give ALL tech support agents a minimum of a £3000 per annum payrise back in november 2001 whilst allowing us to work for an hour and a half less per week, all for doing EXACTLY the same job and the same work.
Let's not forget that ntl were in the middle of chapter 11 at the time.