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Old 13-09-2004, 16:55   #86
greencreeper
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Join Date: Nov 2003
Location: Leeds - the dog house
Age: 48
Services: Email me for a current price list
Posts: 8,270
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Re: NTL is call centre with longest wait in Mirror test

Quote:
Originally Posted by orangebird
Something IS being done - The Harmony Project.
Indeed. All NTL staff now have to hug their managers before they start work.

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