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Originally Posted by mognuts
I've got the swap arranged for Monday afternoon, so I'll let you know what I get.
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OK, here's the story. 3 blokes came this morning (not this afternoon as planned) and installed a SACM not a Samsung STB. They left it in a state but I tidied up and installed manually. Installation process woudn't work because it needed a PIN, so I called Customer services and after a bit of waiting got the PIN. When I registered the modem, which looked like a ntl home 200 jobbie to me, it worked like a dream. I'm getting the 1.5 service, I've tried various speed checkers and they all say the same, between 1.3 and 1.4 meg, which is quite reasonable for a 1.5 meg advertised service, I was only getting 930k before, top whack.
Interestingly, I'm not longer proxied, and (unsurprisingly) my IP address has changed.
Although not an entirely smooth ride, it could of been a lot worse.