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Old 13-09-2004, 14:42   #76
orangebird
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Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Re: NTL is call centre with longest wait in Mirror test

Quote:
Originally Posted by Jason1
Only problem is with most of the companies you dont have to ring them as often as ntl, so its not as bad only have to ring electric people every 3 months they have one of those auto call backs when busy always a pleasure to call. Ntl's services and biloing always cock up you can never get it sorted and to top it off have to hold for ages to speak to a *wat that dont know the job their getting paid to do (not all ntl staff are *wat*s some are good at what they do)

Oh, OK, so you think the every customer with ntl has a problem, and that every customner that has the need to call them waits an unreasonable amount of time to be answered, and that every customers problem never gets sorted and every customers bill is always cocked up?
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