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Originally Posted by Chris T
I am on hold with ntl right now. I started my stopwatch when the recording said they are very busy at present, with wait times of up to half an hour   .
So far I have been waiting 15 minutes. Maybe they have a sixth sense that I'm phoning up to cancel everything ... |
Er, no. The recording warned you there'd be a wait of up to half an hour, that's way you're still on hold after 15 mins....
Why didn't you just hang up and try later - at least you got the warning about the wait. If you choose to wait, then that's your perogative, and quite frankly negates any right you had to whinge about waiting...
