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Originally Posted by Paulie
Hi guys
Sorry `bout the lack of info, i was getting screamed at lol. All the connections are ethernet, and on wireless all is fine but when we tried using the ethernet cable from the router to the laptop all we got was error messages for the email. The internet was fine.
Paul, she is using outlook express, but i think you have got it with the client options. How does one find the info on that bit?
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Outlook express?
Ok, open OE, look at the top tool bar and select
Tools,
options,
Select the security tab and make sure the settings aren't too restrictive (mine are on the restricted setting but you may want to take it down a notch to check it.)
Also in OE, select tools,
accounts,
check to see what the accounts are using under the connection heading. Highlight the account to be checked and select properties. Look through for anything that might be stopping the account hitting the correct server etc.
Outlook express uses your settings from Internet Explorer so you may want to check your connection settings in there for proxies etc.