Quote:
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Originally Posted by casalor
Hi
Just spoke to a guy in 2nd line support and he tells me that the fault is at the UBR (sp?), engineers are working on it and that they are looking at a 'fix' time of 7pm this evening. Hopefully I should be getting a call to tell me its done.
Fingers crossed  |
After raising this thread on Friday night, I had a message from one of their top tech guys who works at their Warrington IT centre to call him - at home
- he called me back.
He took on board everything I'd reported and mentioned UBR and other stuff, said he would get it looked at urgently, so looks like he started the ball rolling
As of about 10:pm, last night, I still had problems, but it may now have been fixed, though I don't suppose we will know that until we're online later tonight.
If it isn't fixed, this guy
WILL get it resolved. I'd dealt with him when I was a Cable Modem triallist in NTL north-west 2 years ago, if anyone can get it fixed, he can
