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Originally Posted by dellwear
The customer was complaining that they couldn't get hold of NTL, not that they couldn't pay it. this thread then goes way off topic and starts on about customers that can't afford to pay their bills, not what the thread was about. 
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i must live in some sort of temporal disturbance , how come when i ring ntl i get through in no more than 5 minutes , is it just me i wonder

, or is it the time of day that i choose to ring them , mid morning or mid afternoon has always worked for me