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Originally Posted by dellwear
I'm sure it was pretty much a thread complaining that the first poster couldn't get through to CS to pay the bill, they had the money and just wanted to pay, other posters have turned the thread into a ntl/"customer who doesn't pay" bashing thread.  |
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I am trying to pay my slightly overdue telephone/broadband bill by debit card over the phone but cannot get through due to waiting times (in excess of 45 mins), and being cut off once through. If they cut off my telephone line due to non-payment do you think I'd have a case for waivering the reconnection charge?
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Not quite - the bill was
overdue, he was having trouble getting through to customer services to finally get round to paying it....