Cable Forum - View Single Post - Getting NTL Cable Modem fitted on Saturday

DeadKenny · 10-09-2004, 10:42

THE most important thing is to make sure the installer checks the power levels before he leaves and fixes it if they are up the spout.

Chances are it'll be some contract installer who's only trained to drill holes and connect cables (that's what I got anyway). Maybe call NTL and tell them to send an expert

In fact, before he leaves make sure you can connect to the net okay and go to the modem's diagnostics page (http://192.168.100.1, user:root, password:root, for the NTL modems) and check the downstream/upstream levels and make sure they're within tolerance as described here...

http://homepage.ntlworld.com/robin.d...ps/signal.html

If you don't get it right first time then you'll end up with the hell many of us have for years to come.

Chances are though he'll just want to drill the hole, fix the cable and clear off as quick as possible.

P.S. The installer/engineers won't touch your PC, it's all up to you in that department, and I doubt they'll give you advise on networking (especially the contract hole drillers as they probably know nothing about computers anyway

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10-09-2004, 10:42	#8
DeadKenny Inactive Join Date: Jul 2003 Location: Woking Age: 53 Services: PlusNet 2Mbps Premier. BT. Sky Digital. TiVo. Posts: 273	Re: Getting NTL Cable Modem fitted on Saturday - owt I should know folks? THE most important thing is to make sure the installer checks the power levels before he leaves and fixes it if they are up the spout. Chances are it'll be some contract installer who's only trained to drill holes and connect cables (that's what I got anyway). Maybe call NTL and tell them to send an expert In fact, before he leaves make sure you can connect to the net okay and go to the modem's diagnostics page (http://192.168.100.1, user:root, password:root, for the NTL modems) and check the downstream/upstream levels and make sure they're within tolerance as described here... http://homepage.ntlworld.com/robin.d...ps/signal.html If you don't get it right first time then you'll end up with the hell many of us have for years to come. Chances are though he'll just want to drill the hole, fix the cable and clear off as quick as possible. P.S. The installer/engineers won't touch your PC, it's all up to you in that department, and I doubt they'll give you advise on networking (especially the contract hole drillers as they probably know nothing about computers anyway )