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Originally Posted by Neil
That situation you have just described is what we have been referring to (for years) as 'ntl telephone ping pong', & it's nothing new I'm afraid.  |
That's my main reason for cancelling the right hand at ntl never knows what the lefts doing took them 2 months to confirm charges that would be applied to my account all it would take is a weekly update to all c/s staff informing them of current promotions, afaik that doesnt seem to happen managment problem there, Fortunately bt now as of the 6th of september have extended their reach of adsl to 10km therefore after 3 years of waiting i am going to downgrade from ntl's 750k slow browsing service to 512k adsl which whilst has a slower d/l speed browsing page to page seems quicker