Re: Channel renumbering
Problem with that is what happens if you want to move a channel to a space that is already occupied? And for quite a while, you'd end up with an even more confused numbering system. My opinion is that it's better to get it all over with in one hit, and send out LOTS of promo material for two months beforehand, maybe including a sticker to go on the back of the remote with the most popular channels on (Sky One, E4, etc.). Also have info on IVRs, myntlhome (Channel 119), the bills, the customer magazine, ntlworld.com, ntl.com, and a special free telephone number with recorded messages for people who can't find their required channel!
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