Advert for NTL jobs in the Manchester Metro (free newspaper):
Quote:
Full and part-time Customer Service Representatives.
"We speak to all kinds of customers, every day... young, old, TV lovers, chatterboxes, students, mums, internet surfers... the list goes on. We need you to take their calls, and offer advice on a variety of broadband internet, telephone and TV services. Sometimes you'll help them select the right package or get connected; sometimes you'll resolve a bill query or note a change of address. Owning each call and getting great results is quite a buzz. You'll need pc skills and at least 6 months' customer service experience. Our training will teach you everything else you need to know."
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Yeah, right...... I burst out laughing when I read the last part.