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Originally Posted by Graham
Well giving the amount of "junk" [1] mail I get from NTL, they could easily put the information in with the monthly bills and even print it on the "intro" page of the bills saying that "in December we're going to change the channel numbers to this..."
Although that would probably be *entirely* too sensible 
[1] Ok, it's not exactly junk, but stuff offering me packages and broadband that I already *HAVE* |
They would do...that's the point.
We'd be bombarded with calls from customers claiming they 'never got anything with their bill', this has happened so often with other things, people either don't read it or don't want to read it.
To be honest, I also get the impression that the current priority is to get the TV service working perfectly for EVERYONE, regardless of region...I suspect once that's done, more attention might be given to channel line ups. let's have it so everyone can GET the channels first!