System. Win XP Home SP1 installed approx 22 months. Nvidia Riva TNT2 64.
Initial problems. Screen would freeze after booting when AV was attempting auto update. This happened a couple of times and C+A+D would not clear it and I had to press the reset button to get the PC to restart, which it did without any warnings.
A couple of weeks ago my AV supplier sent a product upgrade which turned out to have a small bug that refused to recognise correct username/passwords for auto update of deffiles. They issued a patch 2 days later but I had to uninstall and reinstall my AV several times over the past week or so to get it updating correctly again, this it did for a few days until last Sunday when the freezing started.
Today my PC did not even boot to the desktop but stuck before the welcome screen and once again C+A+D had no effect and I had to press the reset button. This time I got the warning that Windows had shut down incorrectly, I first allowed it to "Start Windows Normally" but when this also froze I selected "Use last good configuration". I then got a couple of error messages and the screen displayed in 4 bit colour/800x600 mode. One warning was about the low screen resolution and the other said,
Error loading C:\Windows\System32\Nvcpl.dll
A DLL initialization failed.
I was still able to use most functions so downloaded a fresh copy of NvCpl.dll and overwrote the copy in Win\System32.
This did not cure the problem.
I then tried "System Restore" using 5 or 6 different reference points, System Restore failed.
Using display properties I was unable to alter the screen resolution and so checked on the video card in Device Manager, it did not show any faults but I tried to use the CD Rom to reinstall the drivers and also got an error message saying that the task could not be completed. I checked Device Manager again and this time it reported that the drivers where not installed together with a warning triangle. I rebooted and to my surprise I was able to reset the screen resolution to 1024x800 32 bit colour. I am guessing that card is now using generic XP drivers????
However the PC is still unstable.
System Restore will still not work. If I click on Start/Turn off Computer the "Hibernate" button is greyed out and if I scroll web pages or Docs they move in waves as if the are being refreshed as I scroll.
Also I cannot get Windows update to work, it fails at the last step.
Any Ideas.
Can I use my XP CD to repair or reinstall Windows without doing a full format ( I want to avoid that at all costs for the moment) or would updating to XP SP2 be a possible cure.