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Old 07-09-2004, 21:14   #1
iadom
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Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
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System Restore won't work

System. Win XP Home SP1 installed approx 22 months. Nvidia Riva TNT2 64.
Initial problems. Screen would freeze after booting when AV was attempting auto update. This happened a couple of times and C+A+D would not clear it and I had to press the reset button to get the PC to restart, which it did without any warnings.
A couple of weeks ago my AV supplier sent a product upgrade which turned out to have a small bug that refused to recognise correct username/passwords for auto update of deffiles. They issued a patch 2 days later but I had to uninstall and reinstall my AV several times over the past week or so to get it updating correctly again, this it did for a few days until last Sunday when the freezing started.
Today my PC did not even boot to the desktop but stuck before the welcome screen and once again C+A+D had no effect and I had to press the reset button. This time I got the warning that Windows had shut down incorrectly, I first allowed it to "Start Windows Normally" but when this also froze I selected "Use last good configuration". I then got a couple of error messages and the screen displayed in 4 bit colour/800x600 mode. One warning was about the low screen resolution and the other said,

Error loading C:\Windows\System32\Nvcpl.dll
A DLL initialization failed.

I was still able to use most functions so downloaded a fresh copy of NvCpl.dll and overwrote the copy in Win\System32.

This did not cure the problem.
I then tried "System Restore" using 5 or 6 different reference points, System Restore failed.
Using display properties I was unable to alter the screen resolution and so checked on the video card in Device Manager, it did not show any faults but I tried to use the CD Rom to reinstall the drivers and also got an error message saying that the task could not be completed. I checked Device Manager again and this time it reported that the drivers where not installed together with a warning triangle. I rebooted and to my surprise I was able to reset the screen resolution to 1024x800 32 bit colour. I am guessing that card is now using generic XP drivers????
However the PC is still unstable.
System Restore will still not work. If I click on Start/Turn off Computer the "Hibernate" button is greyed out and if I scroll web pages or Docs they move in waves as if the are being refreshed as I scroll.
Also I cannot get Windows update to work, it fails at the last step.
Any Ideas.
Can I use my XP CD to repair or reinstall Windows without doing a full format ( I want to avoid that at all costs for the moment) or would updating to XP SP2 be a possible cure.
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