Cable Forum - View Single Post - Modem rebooting frequently. Upstream problems in Woking.

XahgX · 07-09-2004, 13:42

I live in Ashtead and have a similar experience on NTLWorld.

Intermittent or evening-only connection (sometimes morning only) over the period 26th Aug onwards.

I now have a cable modem that appears to be connected (RDY, SYNC on) but through which I get no service!

Like you, we appear to have been upgraded from a functioning 600k to a non-functioning 750k service!

The symptom at the moment is that my router fails to connect to the ISP.

NTL say the modem is not responding to Pings. Frankly, I get no more than that from them because there are only so many half-hour-waits I can stomach in a day trying to get through to them.

In fairness, the following are also true:

1 My PC has had a WORM (now fixed) - Could this have corrupted the router or modem.

2 The router has hung before - although I doubt if this is the problem now.

Any advice gratefully received.

07-09-2004, 13:42	#2
XahgX Inactive Join Date: Sep 2004 Posts: 1	Re: Modem rebooting frequently. Upstream problems in Woking. I live in Ashtead and have a similar experience on NTLWorld. Intermittent or evening-only connection (sometimes morning only) over the period 26th Aug onwards. I now have a cable modem that appears to be connected (RDY, SYNC on) but through which I get no service! Like you, we appear to have been upgraded from a functioning 600k to a non-functioning 750k service! The symptom at the moment is that my router fails to connect to the ISP. NTL say the modem is not responding to Pings. Frankly, I get no more than that from them because there are only so many half-hour-waits I can stomach in a day trying to get through to them. In fairness, the following are also true: 1 My PC has had a WORM (now fixed) - Could this have corrupted the router or modem. 2 The router has hung before - although I doubt if this is the problem now. Any advice gratefully received.