Quote:
	
	
		| 
					Originally Posted by Russ D
					
				 I'd allow it a bit more than 20 minutes unless you were specifially told 20 minutes.  This time of night can be very busy in callcentres.
 Personally I'd only kick up a stink if I'd heard nothing by about 9 tonight.
 | 
	
 
from experience i usually ring up during the day and have little trouble with getting thru to them  
