Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Russ · 06-09-2004, 18:26

I'd allow it a bit more than 20 minutes unless you were specifially told 20 minutes. This time of night can be very busy in callcentres.

Personally I'd only kick up a stink if I'd heard nothing by about 9 tonight.

06-09-2004, 18:26	#452
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: NTL Customer Services: Your personal experience I'd allow it a bit more than 20 minutes unless you were specifially told 20 minutes. This time of night can be very busy in callcentres. Personally I'd only kick up a stink if I'd heard nothing by about 9 tonight. __________________ From Jim Cornette: “Ty, Fy, bye”