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Originally Posted by zoombini
Oh no the idiots strike again!
And you will still be paying the full price for this wont you!
Kick ass!
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Thanks.
People are going to have to understand that there are ntl staff on here who are keen to assist customers.
If we're idiots then perhaps we won't bother!
The greater likelyhood is, someone made a mistake and/or was poorly trained. Not good, and poor service, quite agree. Totally unacceptable. However, that doesn't make everyyone who works for ntl an idiot. I and others are sick and tired of having that levelled at us.