I have been experiencing similar problems as described in this thread.
I have had 2 tech's visit to try and sot out my connection, 95% of the tome I maintain a continuous link, but then for no apparent reason my connection drops!
The first tech that visited plugged in a different attenuator to the back of the box, as he diagnosed a problem with noise on the return path. This fix appeared to solve the problem for a month or so, but lately I am getting the recurring disconnection.
It has got me thinking about changing suppliers, because i do not feel I am being supplied with the service I pay for!
